The logistics we choose are safe and reliable. In rare cases, if you haven't received your product after more than 30 days, please contact us by email at support@varoninc.nl. We will process your request immediately.

Expedited shipping is one of our delivery services. It's the fastest way we can deliver. You'll usually receive your order within 5 days or less.

We currently offer free shipping on orders over €99 in the UK. If you're from another country or if your order is less than €99, you'll be charged a shipping fee.

We usually ship all your orders in one package. However, parts and accessories may be shipped separately.

Shipping will be processed within approximately 2-3 business days of your purchase (excluding weekends and holidays).

After the order is shipped, the delivery time of the oxygen generator products is usually 5-7 working days, and the transportation time of the machine parts is usually 10-20 working days.

• What should you pay attention to when using the oxygen concentrator?
• Do not use an oxygen generator near an open flame or while smoking.
• Monitor the oxygen concentration and check your equipment regularly for alarms to ensure you're getting enough oxygen. An oxygen concentration that's too low affects the effectiveness of oxygen inhalation and the lifespan of the oxygen concentrator.
• If you need to use an oxygen concentrator for chronic health conditions, always monitor changes in your blood oxygen levels closely.

Pulsed current: During use, it can automatically detect your breathing pressure, deliver the required oxygen promptly when you inhale, and stop working when you exhale. Continuous current delivers oxygen regardless of whether you inhale or exhale. Currently, pulsed current mode is mainly used in wearable devices to extend the device's service life.

Generally, the noise level of most oxygen concentrators ranges from about 30 decibels (DBA) to about 60 decibels. This is the volume of quiet conversation or a softer whisper. The VARON VP-01 has been tested and its noise level is less than 58 decibels. The VARON VL-02 has been tested and its noise level is less than 45 decibels.

When the oxygen concentrator malfunctions, the device's alarm will sound. The alarm code will also be displayed:

F0001: Low battery alarm F0002: No breathing detected F0011: High temperature alarm F0012: Abnormal oxygen sensor alarm

No, we do not need a prescription.

Our products are not approved by the FAA. We recommend using the device during your excursion.

A portable oxygen concentrator is a device that extracts oxygen from the air and allows you to breathe oxygen as needed. Portable oxygen concentrators can operate on either AC or DC power and can be charged with either. This battery charge allows the device to draw in air, extract the oxygen, and deliver it back to your lungs at a rate appropriate for your needs. Some portable oxygen concentrators offer both continuous flow and pulse dosing.

The home oxygen concentrator is a device that converts air into oxygen, making breathing easier. It operates on AC power and is only compatible with home or stationary models. The concentrator draws air through the inlet port into the device, where it passes through a filter that traps dust and other small foreign particles before passing through an oxygen separation system. The oxygen is then delivered at the correct dosage through the tubing and cannula.

The batteries for your portable oxygen concentrator can be charged with the AC power cord or in a car with the DC power cord. They can be charged in the concentrator itself, or if they are external, they can be charged with their own power cord or in an external battery charger, depending on the model and the type of batteries required. Battery charging time varies by concentrator and also depends on the age of the battery and its remaining lifespan. The average charging time is 4 to 5 hours.

Nebulization: The oxygen concentrator's nebulization function uses expertise to help the respiratory system focus on this single area, minimizing side effects. At the same time, damage to the respiratory system is also minimal, as the atomized, very small particles are better absorbed.

The VARON portable oxygen concentrator can be operated from 100-240V AC power and 12-16.8V DC power. This allows it to be used worldwide and can be charged in a vehicle.

Our home oxygen devices are suitable for you, they can work 24/7, even while you sleep.

Our Light series appliances have overheating protection, which stops them every 4 hours.

Water can be added, you can add the water as needed.

Our VP-2 portable oxygen concentrator is equipped with replaceable batteries that you can replace at any time to extend its life.

I can't find where to add water to my VH-3 device.
Our VH-3 home appliance is water-free. You don't need to add water during use.

Varon has three product series: the Portable series, the Home series and the Light series.

You can read our product guide for more information about these different product lines.

Our product is a medical device, so no prescription is required. If you have specific requirements for oxygen concentration or flow rate, please choose our products based on your specific situation.

The portable oxygen concentrator is a type of oxygen therapy device that is easy to carry. It provides treatment for people who require a higher oxygen concentration than the ambient air while traveling or outdoors. The device is small, lightweight, and contains a battery that can be recharged at any time.

Compared to portable oxygen generators, home oxygen concentrators are larger and heavier. They are not easily portable and can be used while traveling. They can deliver high flow rates and are recommended for patients requiring a large amount of oxygen.

The oxygen concentrator can be divided into two applications based on the oxygen flow rate: healthcare and disease treatment.

A 1-3 liter oxygen concentrator is suitable for healthcare: pregnant women, elderly care, students, office workers and other mental workers can use it, and it is suitable for daily oxygen therapy.
Oxygen concentrators larger than 3 liters are suitable for treating various conditions: they can be used in patients with chronic diseases (hypertension, hyperglycemia, hyperlipidemia, coronary heart disease, obesity, etc.), patients with respiratory, cardiovascular, and cerebrovascular diseases, and patients with cardiopulmonary functional disorders. They are also suitable for home oxygen therapy.

Regularly maintain the appearance of the portable oxygen concentrator and carefully wipe around the ventilation openings. To remove dirt, lightly rub the surface.
Clean the nasal cannula at least once a week. If you use it daily, it's best to replace it every two months. If you don't use it often, replace it every three to six months.
The portable oxygen generator's filter can remove dust, dirt, and pollen from the air. Cleaning the filter once a month will extend the device's lifespan.

Contact customer service to check the order status and confirm that it hasn't shipped yet. You can then change the order number, address, email address, and other information.

Once the order has been shipped, the order information cannot be changed.

Please contact customer service by email to check the current status of your order. If your order hasn't shipped yet, you can request a cancellation for specific personal reasons.

Once the order has been shipped, it is generally not possible to cancel the order.

After receiving the product, please check the packaging, the product itself, and the accessories. If you notice any damage or missing accessories, please contact us within 48 hours of signing the delivery confirmation.

If the product appears to be damaged, please send the product packaging diagram + diagram of the damaged part to our mailbox.
If any parts are missing, please send us the product packaging, along with the products and accessories. Our staff will check this after receiving your email.

The products sold on the website have undergone multiple quality checks. If you discover a quality issue within 30 days of receiving the product, please contact us by email for further assistance.

We include manuals for each device in the packaging. We also have the e-manual available on our website. You can find it under the description of each model or by clicking HERE.

We offer a wide range of accessories for our devices. You can find the right accessories for your device. If you have any questions about accessories, please contact us for more information.

Yes! You can cancel your order at any time, as long as the packages haven't been shipped yet.

Please contact our customer service and we will cancel and refund your order.

If the package has already been shipped, don't worry. You can also contact our customer service to return the package. Once we receive the returned products, we'll refund you.

Yes! We offer a one-year warranty on our oxygen concentrators. For more information, please visit: Warranty Terms and Conditions